The increasing use of wood flooring in residential and commercial applications presents a growing and profitable market for carpet cleaners and janitorial services who educate themselves regarding the cleaning, maintenance and refinishing these surfaces. Although the work can be highly profitable, it is not without risk. Special training is required to avoid rework, claims and damage to wood, bamboo and similar moisture sensitive materials.

As with other types of cleaning, pre-inspection and education of the customer on the realities of what you can and can’t do (before the work begins) is critical to avoiding misunderstandings and unrealistic expectations.

The surfaces, products and processes used to clean, maintain and refinish wood and wood like surfaces are continuing to evolve. New dustless equipment, enhanced abrasives and sustainable water based finishes are opening up a service category to companies that were in the past excluded due to the high cost of equipment and a lack of access to information and training that would allow them to do the work effectively and profitably.
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Filed under: Floor Care by William Griffin
Originally Published: Clean Fax February 2014

When you got a go, the question becomes where do you go and today, consumers are voting with their feet. In the recent “Value of Clean” study by the ISSA, researchers cited multiple studies indicating that up to 79% of the public are turned off by and will avoid or not return to a business with poorly maintained restrooms. Building owners and managers are beginning to realize that it’s good business to maintain restrooms in top condition.

The image of an organization, its future, and the morale of building occupants often centers on the cleanliness of the restrooms. Just think about the last time you were seated in a toilet stall, considering your options, after realizing that there was no toilet paper. Not a pleasant thought.
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Filed under: Restroom by William Griffin
Originally Published: ISSA Today February 2014