Educational facilities are a good and growing market that contractors are targeting and penetrating. This includes day and or evening cleaning in public and private schools of all types and sizes. Each segment of the market has demands that make it unique; colleges, universities, K-12, child development centers, and day care facilities are all slightly different in their approach, needs and expectations. As a service contractor it is your job to identify and meet these needs, even if they change minute to minute. Flexibility is requires on everyone’s part to get the job done and keep the customer happy. In this market everyone is your customer, from students and teachers to parents, administrators, government agencies, and the public.
Educational facilities have special needs and are different than cleaning an office building, factory or hospital. Anytime you have children, parents and the government involved, the work is more complicated and emotionally charged. Expertise, cost savings, staffing and a shifting of liability to a 3rd party vendor behind the growth in this market.
Not every contractor or employee is suited for this market; security, background checks, health and safety, image, appearance, professionalism and team work all play a role in meeting the changing expectations and demands of educational customers.
Area types range from normal office and conference rooms, restrooms, classrooms, shops, labs, kitchens and cafeterias, gyms and locker rooms. In the High Education world, you can find cleanrooms, research labs, lecture halls, animal cages, medical exam rooms, student housing, athletic facilities, stadiums, swimming pools, rock walls and the list goes on. (more…)