One of the biggest challenges we face in the cleaning industry is finding and keeping qualified workers. An even greater challenge is finding and keeping qualified leads, supervisors, and managers. One of the best places to find a new supervisor or lead is to develop and promote an individual from within the ranks of your existing staff.
As an industry consultant, I get to examine the inner workings of hundreds of cleaning businesses and organizations of all types and sizes. One thing I’ve notices is that very few organizations provide upward mobility training that is specifically targeted at helping existing workers successfully make the transition from cleaner to a lead or supervisory position. (more…)